A client manager is a professional who is responsible for managing the relationship between a company and its customers. There are several synonyms for this role, including customer relationship manager, account manager, client services manager, and customer success manager.
A customer relationship manager is tasked with building and maintaining long-term relationships with a company's customers. An account manager focuses on managing a portfolio of clients and ensuring that the company meets their needs and expectations. A client services manager oversees the delivery of services to clients and ensures that the company provides a high level of customer satisfaction.
Finally, a customer success manager is responsible for ensuring that clients achieve their desired outcomes and goals through the use of the company's products or services. Regardless of the title, the role of a client manager is critical to ensuring the success of a business by building strong relationships with customers.