What is another word for autoattendants?
Pronunciation: [ˌɔːtə͡ʊɐtˈɛndənts] (IPA) 
Autoattendants are automated systems that answer and route calls in businesses. These systems are operated using pre-recorded messages and phone menus to guide callers to the desired department, extension, or agent. Autoattendants are also known as virtual receptionists, automated attendants, or phone menus. Another synonym for autoattendants is IVR (Interactive Voice Response), which is a technology that allows users to interact with a computer using their voice or DTMF tones. Additionally, autoattendants are also referred to as voice mail systems, which are designed to allow callers to leave a message when the recipient is unavailable. Overall, autoattendants, IVR systems, virtual receptionists, phone menus, and voice mail systems are all interchangeable terms for automated calling solutions designed to enhance customer service and streamline call routing.
