Head waitress, restaurant captain, maitre d', dining room supervisor, lead server, dining room head, head server, dining room manager, service lead, dining room coordinator, service captain, lead waiter, dining room captain, restaurant supervisor, service manager and lead dining room server are some synonyms for the term "head waiter." These titles are often used interchangeably in the hospitality industry to refer to the person in charge of overseeing the staff and operations of a restaurant's dining room. They are responsible for ensuring excellent customer service, enforcing policies and procedures, and managing staffing levels to ensure the smooth functioning of the establishment.