Quality assurance is the process that ensures products or services meet set standards. Synonyms for quality assurance include quality control, quality management, and quality inspection. These terms are used interchangeably with quality assurance to mean the same thing. Quality control involves the measures taken to correct defects or deficiencies in a product or service. Quality management focuses on the overall management of the quality of products or services, including design, development, and customer feedback. Quality inspection is similar to quality assurance, but it specifically involves the physical inspection of a product or service to ensure it meets specified requirements. Regardless of the synonym used, these terms all refer to the process of ensuring high-quality products or services are delivered to customers.