The term "shopping-bag ladies" is not only outdated, but also derogatory towards women. A more appropriate and respectful term would be "shoppers" or "customers". Furthermore, using gender-specific terms such as "ladies" can exclude and alienate individuals who might not identify with the binary gender system. Other alternative phrases could include "retail shoppers", "mall-goers", or "consumers". It's important to use language that is inclusive and respectful towards all people, without perpetuating harmful stereotypes or biases. By being conscious of our language choices, we can work towards creating a more accepting and equitable society.