What is another word for call forwarding?
Pronunciation: [kˈɔːl fˈɔːwədɪŋ] (IPA) 
Call forwarding is the process of diverting incoming telephone calls to another destination. There are many synonyms for this term, including call diversion, call transfer, call routing, and call forwarding service. Call diversion refers to the process of redirecting incoming calls to another phone number or extension. Call transfer means the phone call is transferred to another location, such as a cellular phone, voicemail or a colleague. Call routing means that incoming calls are forwarded to the most suitable or available agent. Call forwarding service is the general term which covers all the above-mentioned phrases and relates to the facility of being able to route calls to an alternative number.
